The Russian invasion of Ukraine has led to increased awareness of potential cyberattacks, particularly within Ukraine and other Eastern European countries. We understand you may have concerns about whether these events affect the security of your financial accounts – but rest assured that our cybersecurity professionals have been monitoring and preparing to defend against threats like these for years.
At this time, Raymond James hasn’t experienced any increase in cyberattack activity. Our Cyber Threat Center will continue to actively monitor the conflict and take all necessary steps to protect our networks and your personal information, including reviewing cyber intelligence provided by U.S. federal agency partners. We make considerable investments in our multilayered defense systems and personnel to stay ahead of threats:
- We employ the most up-to-date safeguards to protect client account information and other important personal information. We employ encryption, virtual private networks, penetration/vulnerability testing and the latest firewall and antivirus technology to keep information safe.
- Our systems are monitored 24 hours a day, 365 days a year.
- The firm’s information technology professionals partner with multiple government and information organizations to stay ahead of emerging risks, including the FBI and Department of Homeland Security.
- We continue to review known vulnerabilities associated with this conflict and update security controls to detect the latest threats.
For more information on our cybersecurity strategy, visit the How Raymond James Protects Your Privacy page on raymondjames.com. You can also contact Raymond James Client Services with questions related to your account by calling 800.647.7378.
As a reminder, here are a few tips for strengthening your own personal security measures:
- Use long, complex passwords for all your accounts, especially those that include sensitive information.
- Set up multifactor authentication whenever available for an additional layer of protection.
- Do not provide important information over email, phone or text to anyone unfamiliar.
- Don’t click on links in suspicious emails – cybercriminals often create scams with headline topics like Ukrainian relief efforts.
We’re always available to discuss your concerns and to offer perspective as well. Please do not hesitate to reach out. Thank you for your continued trust in us.
The Gratz Park Private Wealth Team